Welcome to Ella Kitchenware! By using our website, purchasing our products, or engaging with our services, you agree to comply with the following Terms and Conditions. Please read them carefully before making a purchase.
1. General Terms
1.1 These Terms govern your use of our website and the purchase of our products, including cookware, small appliances, and storage accessories.
1.2 By accessing our site or purchasing from us, you agree to these Terms and our Privacy Policy.
1.3 We reserve the right to modify these Terms at any time. Changes will be posted on this page, and continued use of our services implies acceptance.
2. Products & Orders
2.1 All product descriptions, prices, and availability are subject to change without notice.
2.2 We make every effort to ensure product images and descriptions are accurate, but we do not guarantee exact matches due to variations in materials and colors.
2.3 Orders are processed based on availability. In case of stock unavailability, we will notify you and offer an alternative or a refund.
3. Pricing & Payment
3.1 All prices are listed in [Currency] and are subject to applicable taxes.
3.2 Payment must be made in full before an order is shipped.
3.3 We reserve the right to correct any errors in pricing and refuse orders affected by incorrect prices.
4. Shipping & Delivery
4.1 We offer worldwide shipping. Delivery times may vary based on location and product availability.
4.2 Once an order has shipped, we are not responsible for delays caused by third-party carriers.
4.3 Customers are responsible for providing accurate shipping details. We are not liable for lost packages due to incorrect addresses.
5. Returns & Refunds
5.1 We accept returns within 3 days of delivery, provided items are unused and in original packaging.
5.2 Refunds will be issued after inspecting the returned items. Shipping fees are non-refundable.
5.3 If you receive a defective or damaged product, please contact us within 3 days for a replacement or refund.
6. Warranty & Liability
6.1 Our products come with a [X]-month warranty covering manufacturing defects. Normal wear and tear or misuse is not covered.
6.2 Ella Kitchenware is not liable for any indirect damages or injuries resulting from product use.
7. Intellectual Property
7.1 All content on our website, including images, logos, and product descriptions, is the property of Ella Kitchenware and may not be copied or used without permission.
8. Governing Law
8.1 These Terms and any disputes related to them will be governed by the laws
9. Contact Information
For any questions regarding these Terms, you can contact us at:[email protected]